Appreciative Inquiry (AI) is a means of planning change by focusing on the positive rather than the negative in organizations (or in an individual's life for that matter). The Discovery phase (Step 1 in the process) relies in large measure on obtaining input from stakeholders and that in turn requires having the right questions to encourage people to open up positively about past experience, the present situation, and future hopes and dreams.
This "encyclopaedia" lists sample questions; usually three per topic, on a variety of issues that are arranged alphabetically (like an encyclopaedia)
This handbook on the power of positive questions has implications for every aspect of business, but the importance of Appreciative Inquiry also goes beyond business to include family life and relationships. All organisations move in the direction of their research, and all research involved asking questions. The sooner the right questions are asked, the sooner the right answers are obtained. With the help of this book, organisations will find the opportunities, strengths, innovations and vision to forge a positive future.
Section1: Eleven ways to use positive questions
Appreciative Inquiry (AI) is one of the most exciting and increasingly recognized concepts in facilitating organizational change. This book studies AI in depth, illustrating the method of asking particular questions and envisioning the future, encouraging staff to consider both the positive and negative systems in place and to recognize the need to implement change. It demonstrates how AI can be practically applied by combining the skills, perspectives and approaches you will learn to create change through conversation. Case studies from organizations that have already integrated conversational methods into their change management... More info
A practical resource for facilitators who want to introduce positive, strength-based perspectives into their work and trainings, this book provides an overview of Appreciative Inquiry's positive psychology and strength-based change methods. Author Robyn Stratton-Berkessel explores basic principles and practices, shows you how to incorporate AI into existing work, and offers practical advice for designing new trainings. She provides a variety of ready-to-deliver workshops on topics such as leadership, diversity, technology, creativity, change, innovation, learning, collaboration, coaching, and team-building. In addition, she suggests how to make the outcomes of an Appreciative Inquiry session... More info
True knowledge sharing in organizations occurs less regularly than most of us think. What can be done to help create a system in which people share the internal "know-how" unique to each organization? In this contribution to change management, Tojo Thatchenkery describes a brand new methodology called Appreciate Sharing of Knowledge [ASK] and provides a step-by-step tool kit for anyone interested in knowledge management. Using the most recent research, Thatchenkery shows how "appreciation" is the missing link in facilitating knowledge sharing. By systematically and intentionally creating an appreciative climate in organizations,... More info