Appreciative Inquiry (AI) is a means of planning change by focusing on the positive rather than the negative in organizations (or in an individual's life for that matter). The Discovery phase (Step 1 in the process) relies in large measure on obtaining input from stakeholders and that in turn requires having the right questions to encourage people to open up positively about past experience, the present situation, and future hopes and dreams.
This "encyclopaedia" lists sample questions; usually three per topic, on a variety of issues that are arranged alphabetically (like an encyclopaedia)
This handbook on the power of positive questions has implications for every aspect of business, but the importance of Appreciative Inquiry also goes beyond business to include family life and relationships. All organisations move in the direction of their research, and all research involved asking questions. The sooner the right questions are asked, the sooner the right answers are obtained. With the help of this book, organisations will find the opportunities, strengths, innovations and vision to forge a positive future.
Section1: Eleven ways to use positive questions
There is an elephant in the room that everyone knows about but no one is acknowledging. The elephant is implicit and undiscussable, it lurks in every organisation. Everyone talks around the elephant and thinks that everyone else knows about the elephants, however, until the elephants presence is made explicit, the level of dialogue and therefore the quality of decision-making is limited, sound familiar? After reading this book, you will understand The role of assumptions and multiple realities Why surfacing assumptions is so important How to have constructive conversations Why arrogance, hubris... More info
Positive Psychology at Work brings the fields of positive psychology and appreciative inquiry together for the first time to provide leaders and change agents with a powerful new approach to achieving organizational excellence. The authors provide leaders and managers with an understanding of positive psychology theory and offers practical suggestions how it can be applied to enhance staff well-being, happiness in the workplace. The book reveals the most recent research and practice findings on such topics as positivity, flourishing organisations, flow, strengths, positive energy networks, transformational collaboration and authentic leadership. Chapter specifically... More info
True knowledge sharing in organizations occurs less regularly than most of us think. What can be done to help create a system in which people share the internal "know-how" unique to each organization? In this contribution to change management, Tojo Thatchenkery describes a brand new methodology called Appreciate Sharing of Knowledge [ASK] and provides a step-by-step tool kit for anyone interested in knowledge management. Using the most recent research, Thatchenkery shows how "appreciation" is the missing link in facilitating knowledge sharing. By systematically and intentionally creating an appreciative climate in organizations,... More info