|
|
Constructive Approaches to Difficult Conversations
Workshop Length - 2 day workshop $330 including GST
|
Pre-Requisite Workshop Required -
|
Target Group - Any human services worker or manager who in the course of their work sometimes has to address ‘difficult issues’ with either clients or other workers.
|
Outline - Due to the client-directed nature of the strengths approach, workers often feel challenged when they have to name and address difficult issues with others. These difficulties may arise in work with clients (eg. duty of care issues), in supervision or in managing others.
This workshop will explore how these issues can be named and addressed within a strengths-based conversational framework. It is designed as an alternative to approaches which are pathologising (eg. ‘managing difficult people’) or involve the use of ‘power-over’ practices.
|
Outcomes - At the completion of the workshop participants will have:
1. Developed an understanding of how strengths-based principles, beliefs, skills and processes inform the approach taken when ‘difficult’ conversations are required.
2. Explored the range and complexities of situations in which ‘difficult’ issues may emerge and the moral/ethical issues and obligations which may arise in these situations.
3. Been introduced to a practice map specific to these kinds of conversations.
4. Had the opportunity to both view demonstrations and to practise using a strengths approach when ‘difficult’ conversations are required.
5. Highlighted considerations and cautions during these kinds of conversations.
|
Workshop Details
Start Date: Tuesday, March 30, 2010
End Date: Wednesday, March 31, 2010
Time: 9.30am - 4.30pm
|
Workshop Registration
Fill in the form below, or click here to download a PDF registration form
|
