This poster, developed by the Collaboration Project – Brisbane South “Families and Service Providers Working Together” lists 26 simple practices that families identified as being helpful when engaging with workers.

Always ask the family “what would be helpful?”

Balance the roles – sometimes the family may take the lead, sometimes the worker will take the lead.

Collaborate with the family and together services providers in order to provide better outcomes.

Do what you say you will!!!!

Explore options with each family, as every family is unique.

Develop Flexible responses according to the family needs.