We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us. David R. Caruso and Peter Salovey believe that this view of emotion is not correct. The emotion centres of the brain, they argue, are not relegated to a secondary place in our thinking and reasoning, but instead are an integral part of what it means to think, reason, and to be intelligent. In The Emotionally Intelligent Manager, they show that emotion is not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed. The authors detail a practical four-part hierarchy of emotional skills: identifying emotions, using emotions to facilitate thinking, understanding emotions, and managing emotions-and show how we can measure, learn, and develop each skill and employ them in an integrated way to solve our most difficult work-related problems.
This delightful volume of quotations is brought to life with exquisite illustrations by Cate Edwards. Serene figures who seem vaguely familiar, wander the pages silently, leading you into a gentle world of truth. May the message live on in your heart long after you have turned the last page More info
Cool Cats Calm Kids is a practical, popular yet humorous stress management guide for children aged 7-12 years. Cats teach kids proven relaxation & assertiveness techniques. Includes a section for parents, teachers & counsellors Stress isn't just for adults anymore; our children are stressed, too. They need coping tools that are fun, informative and memorable. Cool Cats, Calm Kids is a practical, humorous guide to relaxation and stress management for children. In Cool Cats..., cats are teachers, sharing their 'nine secrets' for keeping cool and calm. ' A warm and... More info
This publication documents ways in which narrative practices can be used to respond to individual and collective trauma. In late 2007, David Denborough, Jill Freedman and Cheryl White from the Dulwich Centre Foundation (Australia) and the Evanston Family Therapy Center (USA) headed to Kigali, Rwanda, to provide support and narrative skills training to 34 trauma counsellors and assistant lawyers, all of whom are themselves survivors of the Rwandan genocide. This publication documents what was addressed during the workshop. It also documents the skills and knowledges of genocide survivors in dealing with the... More info